Learning and Assessment Kit-RIICOM302D Communicate workplace information New Arrival Core units BSBDIV501 Manage diversity

Core units BSBDIV501 Manage diversity in the workplace SITTIND001 Source and use information on the tourism and travel industry SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict SITXFIN002 Interpret financial information SITXFIN003 Manage finances within a budget SITXFIN004 Prepare and monitor budgets SITXHRM003 Lead and manage people SITXMGT001 Monitor work operations SITXMGT002 Establish and conduct business relationships SITXWHS003 Implement and monitor work health and safety practices Elective units SITTTSL013 Construct promotional international airfares Group A SITTTSL014 Construct advanced international airfares Group A SITTTSL015 Administer billing and settlement plans Group A SITTTSL016 Provide specialist advice on cruises Group A SITTTSL017 Maintain product inventories Group A SITXCCS002 Provide visitor information Group A SITXHRM002 Roster staff Group B SITXHRM004 Recruit

Core units BSBCRT611 Apply critical thinking for complex problem solving BSBLDR601 Lead and manage organisational change BSBLDR602 Provide leadership across the organisation BSBOPS601 Develop and implement business plans BSBSTR601 Manage innovation and continuous improvement Elective units BSBCMM511 Communicate with influence BSBCRT511 Develop critical thinking in others BSBPEF501 Manage personal and professional development BSBSTR602 Develop organisational strategies BSBSTR801 Lead innovative thinking and practice If you require RPL Kits with comprehensive benchmarking

A compliant set of RTO policies and procedures to run ELICOS courses

Units of competency BSBHRM528 Coordinate remuneration and employee benefits BSBHRM527 Coordinate human resource functions and processes BSBHRM526 Manage payroll BSBHRM522 Manage employee and industrial relations BSBHRM525 Manage recruitment and onboarding If you require RPL Kits with comprehensive benchmarking

Learning and Assessment Kit-RIICOM302D Communicate workplace information New Arrival Core units BSBDIV501 Manage diversityOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to