Learner Resources-BSBOPS305 Process customer complaints Professional Development Core units BSBPMG511 Manage project

Core units BSBPMG511 Manage project scope BSBPMG512 Manage project time BSBPMG513 Manage project quality BSBPMG514 Manage project cost BSBPMG515 Manage project human resources BSBPMG516 Manage project information and communication BSBPMG517 Manage project risk BSBPMG521 Manage project integration Elective units BSBMGT516 Facilitate continuous improvement BSBSUS501 Develop workplace policy and procedures for sustainability BSBWOR501 Manage personal work priorities and professional development BSBWOR502 Lead and manage team effectiveness If you require RPL Kits with comprehensive benchmarking

ethics and privacy in an ICT environment ICTPRG402 Apply query language ICTPRG403 Develop data-driven applications ICTPRG404 Test applications ICTPRG405 Automate processes ICTPRG410 Build a user interface ICTPRG414 Apply introductory programming skills in another language ICTPRG415 Apply skills in object-oriented design ICTPRG419 Analyse software requirements ICTPRG430 Apply introductory object-oriented language skills Elective units ICTDBS403 Create basic databases ICTICT404 Use online learning tools ICTICT408 Create technical documentation ICTICT420 Develop client user interface ICTPMG401 Support small scale ICT projects ICTPRG407 Write script for software applications BSBWHS304 Participate effectively in WHS communication and consultation processes BSBCRT401 Articulate

Core units BSBCMM401 Make a presentation BSBCRT401 Lead effective workplace relationships BSBMGT407 Apply digital solutions to work processes BSBMKG417 Apply marketing communication across a convergent industry BSBMKG418 Develop and apply knowledge of marketing communication industry Elective units BSBFIA412 Report on Financial Activity BSBADM405 Organise Meetings BSBADV404 Schedule Advertisements BSBMKG413 Promote products and services BSBPRO401 Develop product knowledge BSBWRT401 Write complex documents BSBRES411 Analyse and present research information If you require RPL Kits with comprehensive benchmarking

and academic support accordingly

Learner Resources-BSBOPS305 Process customer complaints Professional Development Core units BSBPMG511 Manage projectOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all